数字化转型中领导共情对员工创新绩效的影响研究——一个有调节的双中介模型

摘要/Abstract

摘要：

基于领导特质理论和社会信息加工理论,以开展数字化转型的企业为调研样本,对职场中领导共情能力与员工创新绩效之间的关系进行了逻辑阐述,重点考察成就需要和角色压力在二者之间发挥的中介作用及组织差错管理氛围的调节效应。通过对管理者和员工的配对数据分析,结果表明:领导共情能力与员工的成就需要和创新绩效呈正相关关系,与员工角色压力呈负相关关系;成就需要和角色压力分别在领导共情能力与员工创新绩效之间起中介作用;差错管理氛围不仅分别调节了领导共情能力与员工成就需要、角色压力之间的关系,还能解释其对成就需要、角色压力这两个中介变量的调节作用。

关键词: 数字化转型, 领导共情能力, 角色压力, 成就需要, 差错管理氛围, 员工创新绩效

Abstract:

Based on the theory of leadership traits and the social information processing theory, with employees of 58 domestic companies which have carried out digital transformation as the survey samples, this paper explores the relationship between the leader empathy and employees’ innovation performance in workplace, focusing on the mediating role played by the achievement needs and the role stress, and the moderating effect of the organizational error management climate. The analysis of the matching data of 157 managers and 784 employees shows that the leader empathy is positively related to employees’ achievement needs and innovation performance, but negatively correlated with employees’ role stress. In addition, the relationship between the leader empathy and employees’ innovation performance is mediated respectively by the achievement needs and the role pressure. At last, the error management climate not only regulates the relationship between the leader empathy and employees’ achievement needs and role stress, but also explains its regulating effect on the two mediating variables of the achievement needs and the role stress.

Key words: Leader Empathy, Role Stress, Need for Achievement, Error Management Climate, Employee Innovation Performance, Digital Transformation

中图分类号:

F272.92

李正东. 数字化转型中领导共情对员工创新绩效的影响研究——一个有调节的双中介模型[J]. 财经论丛, 2022, 38(2): 89-100.

LI Zhengdong. The Impact of Leader Empathy on Employee Innovation Performance in Digital Transformation: A Regulated Dual-intermediary Model[J]. Collected Essays on Finance and Economics, 2022, 38(2): 89-100.

图/表 8

参考文献 33

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因子模型	χ²	df	χ²/df	RMSEA	RMR	CFI	IFI	TLI
LE; EMC; RS; NA; EIP	532.683	192	2.774	0.038	0.032	0.983	0.983	0.978
LE; EMC; RS+NA; EIP	730.487	196	3.727	0.048	0.037	0.974	0.974	0.966
LE+EMC; RS+NA; EIP	2560.174	199	12.865	0.100	0.109	0.883	0.884	0.852
LE+EMC+RS+NA; EIP	2764.062	201	13.752	0.103	0.110	0.874	0.874	0.841
LE+EMC+RS+NA+EIP	2843.339	202	14.076	0.104	0.111	0.870	0.870	0.837

因子模型	χ²	df	χ²/df	RMSEA	RMR	CFI	IFI	TLI
LE; EMC; RS; NA; EIP	532.683	192	2.774	0.038	0.032	0.983	0.983	0.978
LE; EMC; RS+NA; EIP	730.487	196	3.727	0.048	0.037	0.974	0.974	0.966
LE+EMC; RS+NA; EIP	2560.174	199	12.865	0.100	0.109	0.883	0.884	0.852
LE+EMC+RS+NA; EIP	2764.062	201	13.752	0.103	0.110	0.874	0.874	0.841
LE+EMC+RS+NA+EIP	2843.339	202	14.076	0.104	0.111	0.870	0.870	0.837

变量	M	SD	1	2	3	4	5
1.角色压力	1.86	0.76	1
2.成就需要	2.87	1.45	-0.146^*	1
3.创新绩效	2.23	0.57	-0.159^**	0.463^**	1
4.领导共情能力	1.76	0.67	-0.107^**	0.417^**	0.475^**	1
5.差错管理氛围	1.43	0.77	-0.132^***	0.127^*	0.229^**	0.467^**	1

变量	M	SD	1	2	3	4	5
1.角色压力	1.86	0.76	1
2.成就需要	2.87	1.45	-0.146^*	1
3.创新绩效	2.23	0.57	-0.159^**	0.463^**	1
4.领导共情能力	1.76	0.67	-0.107^**	0.417^**	0.475^**	1
5.差错管理氛围	1.43	0.77	-0.132^***	0.127^*	0.229^**	0.467^**	1

变量	角色压力		成就需要		员工创新绩效
变量	模型1	模型2	模型3	模型4	模型5	模型6	模型7	模型8	模型9	模型10
截距	4.323^***	7.239^***	8.353^***	9.138^***	6.003^***	6.449^***	6.422^***	6.171^***	5.374^***	5.482^***
个体控制变量
性别	0.023	0.011	-0.151	-0.056^**	-0.108^***	-0.012	-0.102^**	0.013	-0.011	0.017
年龄	0.017	0.023	0.043	0.015	0.000	-0.027	0.000	-0.036	-0.024	-0.036
学历	0.025	0.043	0.121^***	0.019	0.123^***	0.030	0.113^***	0.034	0.034	0.019^*
工作岗位	0.068^**	0.065^**	0.027	0.030	0.003	0.005	0.020	-0.019	0.011	-0.010
变量	角色压力		成就需要		员工创新绩效
变量	模型1	模型2	模型3	模型4	模型5	模型6	模型7	模型8	模型9	模型10
组织控制变量
企业性质	-0.057^*	-0.064^*	0.045	0.013	0.041	0.007	0.031	0.005	0.003	0.000
企业规模	0.050^*	0.058^*	0.011	-0.024	0.024	-0.008	0.014	0.019	-0.003	0.004
企业发展阶段	0.016	0.024	0.020	0.007	0.021	0.007	0.020	0.004	0.008	0.003
自变量
领导共情能力		-0.381^***		0.460^***		0.457^***			0.261^***	0.295^***
中介变量
角色压力							-0.584^***		-0.514^***
成就需要								0.463^***		0.352^***
方差
组内方差(σ²)	0.023	0.043	0.040	0.560	0.031	0.557	0.067	0.622	0.551	0.456
组间方差(τ₀₀)	0.017	0.039	0.037	0.533	0.027	0.538	0.060	0.617	0.539	0.435