自强还是自嘲:智能语音助手幽默语言风格对用户失败容忍度的影响
张初兵, 李天歌, 常颖, 张卓苹
Self-enhancing or Self-deprecating: The Influence of Humorous Language Style of Intelligent Voice Assistant on Users' Tolerance of Service Failure
ZHANG Chubing, LI Tiange, CHANG Ying, ZHANG Zhuoping
财经论丛
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2024, (3): 91
-101
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