Impact of Abusive Supervision on Work-family Conflict and Family Satisfaction of Employees—The Effect of Emotional Intelligence

Abstract

Abstract: Based on the organization situation with Chinese characteristics, according to the theory of work-family conflict and emotional intelligence, this study constructs a theoretical model about the relationship among abusive supervision, work-family conflict, emotional intelligence and employees' family satisfaction. The result shows that abusive supervision can significantly increase employees' work-family conflict, leading to the decline of employees' family satisfaction. Work-family conflict plays a mediating role between abusive supervision and employees' family satisfaction, which indicates that the impact of abusive supervision on employees' family satisfaction can be explained by the work-family conflict theory. However, there are other paths by which abusive management influences employees' family satisfaction. Employees' emotional intelligence moderates the relationship between abusive supervision and employees' family satisfaction, the higher the employees' emotional intelligence, the weaker the positive connection between the abusive supervision and employees' family satisfaction.

Key words: Abusive Supervision, Work-family Conflict, Family Satisfaction, Emotional Intelligence

摘要： 关于辱虐管理的研究,大多集中于探讨辱虐管理对员工工作的影响,鲜有关注辱虐管理对员工家庭的影响。本研究基于中国管理情境,依据工作家庭冲突理论、情绪智力理论构建辱虐管理、工作家庭冲突、情绪智力和员工家庭满意度之间关系的理论模型,并以国内四家大型食品企业中440名已婚且与配偶同住的员工为研究对象,对该理论模型进行实证检验。结果表明:辱虐管理会显著增加员工工作家庭冲突,进而导致员工家庭生活满意度下降;工作家庭冲突在辱虐管理与员工家庭满意度之间起着部分中介效应;员工的情绪智力对辱虐管理和员工工作家庭冲突之间的关系具有显著调节效应,员工的情绪智力越高,辱虐管理对员工工作家庭冲突的影响越弱。

关键词: 辱虐管理, 工作家庭冲突, 家庭满意度, 情绪智力

CLC Number:

F272.92

HUANG Jun, JIA Yu, TAO Jun. Impact of Abusive Supervision on Work-family Conflict and Family Satisfaction of Employees—The Effect of Emotional Intelligence[J]. , 2017, 33(4): 82-92.

黄俊, 贾煜, 陶俊. 辱虐管理、工作家庭冲突与员工家庭满意度——情绪智力的调节效应[J]. 财经论丛, 2017, 33(4): 82-92.

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