Review of Research on the Public Perception Evaluation from the Perspective of Government Trust

›› 2018, Vol. 34 ›› Issue (8): 106-112.

Review of Research on the Public Perception Evaluation from the Perspective of Government Trust

GUO Jianming, TANG Biao, YU Weinan

School of Public Administration,Zhejiang University of Finance and Economics,Hangzhou 310018,China

Received:2017-05-05 Online:2018-08-10 Published:2018-08-23

政府信任视角下的公众感知评价研究进展与趋势

郭剑鸣,汤彪,俞薇楠

浙江财经大学公共管理学院,浙江杭州 310018

作者简介:郭剑鸣(1967-),男,江西吉安人,浙江财经大学公共管理学院教授;汤彪(1992-),男,江西鹰潭人,浙江财经大学公共管理学院硕士生;俞薇楠(1993-),女,浙江临安人,浙江财经大学公共管理学院硕士生。
基金资助:
浙江省哲学社会科学重点研究基地资助项目(16JDGH127)

Abstract

Abstract: Credibility is an important source of the legitimacy of modern government governance, and it is promoted to a great extent based on perception evaluation. Using the Mining method based on the theme of literature and with the promotion of government trust as the core clue, this paper conducts a systematic review of the relevant literatures on the content, the application field, the mechanism and method, the defects and the development trend of public perception evaluation at home and abroad over the past half a century, makes a comparative analysis of the academic cognitive differences in the public perceived value and the way of its acquisition in the new public administration-new public management-new public service paradigm evolution, and finally sums up an academic evolution logic of “public perception evaluation value-government process reengineering-the promotion of government trust”. This paper is an attempt to explore the evolution of the academic paradigm with a single topic.

Key words: Government Trust, Public Perception Evaluation, Progress and Trend

摘要： 本文采用主题文献挖掘方法,以政府信任提升为核心线索,对近半个世纪来国内外关于公众感知评价的内涵、应用领域、机制及方法、缺陷及发展趋势等内容的相关研究文献进行系统梳理,比较分析在新公共行政-新公共管理-新公共服务范式演变中,学术界对公众感知价值及其获得方式的认知差异,归纳一条“公众感知评价-政府价值与流程再造-政府信任提升”的学术演进逻辑。文章是以单一主题管窥学术范式演变的一种尝试。

关键词: 政府信任, 公众感知评价, 进展与趋势

CLC Number:

D630.1

GUO Jianming, TANG Biao, YU Weinan. Review of Research on the Public Perception Evaluation from the Perspective of Government Trust[J]. , 2018, 34(8): 106-112.

郭剑鸣,汤彪,俞薇楠. 政府信任视角下的公众感知评价研究进展与趋势[J]. 财经论丛, 2018, 34(8): 106-112.

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